Job Summary:
The Intake Specialist will be handling client calls and qualifying them for services. This individual must be persuasive to sell the services to the clients.

Supervisor Responsibilities:

None
Duties / Responsibilities:
Speak with potential clients to gather initial case information and qualify the case based on certain criteria while building rapport
Signing up potential clients via E-Signature including obtaining all supporting documents
Working under the firm’s Intake Manager to determine viability of potential cases
Keep track of potential cases and scheduling follow up calls
Update the firm’s database in a timely manner
Build strong rapport with potential clients
Open to working some weekends and after work hours.
Process and code cases with Filevine.
Required Skills / Abilities:
Ability to communicate effectively with a range of individuals.

Active listening skills.
Excellent interpersonal social skills.
Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients.
Ability to work alone or as part of a team.
Ability to pay very close attention to detail.
Ability to manage their time and multi-task effectively.
Ability to maintain composure and professionalism under pressure.
Proficiency in Microsoft Office Suite, Google Docs and Internet (FIlevine a plus).
Bi-lingual in Spanish

Education and Experience

Minimum 1-2 years’ experience in Intake
Knowledge of Employment Law, Personal Injury, and Workers Compensation strongly preferred
Associates Degree preferred

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift 15 pounds at times.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person