Privacy policy
Effective Date: 2025-02-13
Last Updated: 2025-03-16
Hirefly ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our website, products, and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name
- Job title
- Payment and billing details (processed via third-party payment providers)
b. Automatically Collected Information
When you use our Services, we automatically collect:
- Usage Data: Information about how you interact with our Services, such as log files, browser type, pages visited, and time spent.
- Device Information: Your IP address, operating system, and device identifiers.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.
c. Information from Third-Party Sources
We may receive information about you from third-party services, such as LinkedIn and Paddle, when you authorize connections with our Services.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide and Improve Services: Process registrations, manage accounts, enable recruitment features, and process payments securely via Paddle.
- To Personalize Your Experience: Provide customized recommendations and content.
- To Communicate with You: Send service notifications, updates, customer support responses, and marketing emails (with opt-out options).
- To Ensure Security and Compliance: Protect against fraud, abuse, and security risks. Comply with legal obligations, such as tax and regulatory requirements.
3. Refund Policy
We offer a 30-day money-back guarantee for all purchases made through Paddle.
If you are not satisfied with our product, you may request a full refund within 30 days of your purchase by contacting our support team at [email protected].
Refund Conditions:
- Refunds are only available within the first 30 days of the purchase date.
- Refunds will be processed via Paddle and returned to the original payment method.
- After the 30-day period, all sales are final, and no refunds will be issued.
For refund requests, please include your order number and the reason for the refund when contacting our support team.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share it under the following circumstances:
a. With Service Providers
We work with trusted third-party vendors who help us operate our Services, including:
- Payment Processing: Paddle (to process transactions securely).
- Hosting & Infrastructure: Cloud providers that store our data securely.
- Marketing & Analytics: Services that help improve our website and marketing campaigns.
b. With Third-Party Platforms (When Authorized)
If you choose to connect your LinkedIn account to Hirefly, we will collect LinkedIn profile data as permitted by LinkedIn’s API policies.
c. For Legal Compliance
We may disclose your information:
- To comply with applicable laws and regulations.
- If required by law enforcement, courts, or regulatory authorities.
5. Your Rights & Choices
a. Managing Your Information: You can update or delete your account information by contacting us.
b. Opting Out: You may unsubscribe from marketing emails via the “unsubscribe” link. You can manage cookie preferences via your browser settings.
c. Accessing, Modifying, or Deleting Your Data: If you wish to request access, modification, or deletion of your data, please contact us at [contact email].
6. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
7. International Data Transfers
Your information may be stored and processed outside of your country of residence. By using our Services, you consent to the transfer of your data to other jurisdictions that may have different data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
9. Changes to This Privacy Policy
We may update this policy from time to time. If we make material changes, we will notify you via email or post a notice on our website.
10. Contact Us
For questions regarding this Privacy Policy, Refund Policy, or your personal data, please contact us at:
Email: [email protected]
Address: Drottningatan 38, Gothenburg, Sweden (VAT no: SE559366031801)
